What does the HOA manage?

The Boardwalk Oceanfront Tower HOA is responsible for the resort’s common areas, shared amenities, and overall building maintenance. This includes the outdoor pool, indoor pool, lazy river, hot tubs, hallways, elevators, parking areas, building exterior, and general upkeep of the property grounds.

Who manages the vacation rental units?

Individual vacation properties within Boardwalk Oceanfront Tower are not managed or rented by the HOA. All units are managed exclusively by third-party rental companies or by property owners directly. For booking inquiries, housekeeping, in-unit maintenance, and guest services, please contact your rental company or property owner.

Who should I contact for housekeeping or in-unit issues?

Housekeeping, in-unit maintenance, and all guest services are handled by your rental company or property owner — not the HOA. Please refer to your booking confirmation or rental agreement for the correct contact information.

Who do I contact about a common area concern?

For maintenance concerns related to common areas — such as the pool, hallways, elevators, parking garage, or building exterior — please contact Empress Management, who will coordinate with our on-site team to address the issue.

What amenities are available?

• Outdoor oceanfront pool
• Heated indoor pool
• Lazy river
• Indoor and outdoor hot tubs
• Direct beach access
• Secure covered parking
• Elevator access to all floors
• Private balconies with oceanfront views

Visit our Amenities page for more details and photos.

Who manages the HOA?

The HOA is professionally managed by Empress Management, located at 4615 Oleander Dr, Myrtle Beach, SC 29577. They coordinate with our on-site maintenance and engineering team to keep the resort in excellent condition.

New management took over oversight of the building in December 2024 and has been making steady progress to ensure the property is well-maintained, clean, and welcoming to all.

Empress Management

• 📞 (843) 443-4003
• ✉️ emadmin@empressmgt.com
• 🌐 www.empressmgt.com
• 📍 4615 Oleander Dr, Myrtle Beach, SC 29577

Owner Portal

HOA members can access account information, documents, and community resources through the Empress Management owner portal.

• A newly constructed and refurbished elevator lobby
• A new seasonal poolside restroom facility
• Blazing-fast internet with property-wide Wi-Fi — reaching all the way out to the pool deck
• Refreshed landscaping at the property entrance and fountain area
• A refurbished walkway to the beach
• Recently refinished hallways
• New pool equipment
• Elevator improvements
• Upgraded fire-safety infrastructure

…and more on the way.

Have a suggestion to make our resort even more beautiful?

We’d love to hear it! Boardwalk Oceanfront Tower is at its best when our owners, guests, and visitors share what they’d love to see. We’re a guest-focused community, and the Board genuinely welcomes new ideas — whether it’s a way to make our grounds more beautiful, our amenities more enjoyable, or your stay more comfortable. Share your suggestion with us anytime, and know that every idea is read and thoughtfully considered. Thank you for helping us make the Boardwalk even better.